• Book
  • My trips
  • Check in
  • Low Fare Calendar
  • Destinations
  • EuroBonus
  • Award finder
  • Help & Info
SAS logotype
2025-04-09 12:46:38
  • Help & information

    • Ask a question
    • Check flight status
    • Find information by topic
  • About us

    • SAS Group
    • Working at SAS
    • Punctuality
    • Sustainability
    • SkyTeam
  • Quick links

    • Customize your journey
  • Inspiration

    • Destinations
    • Flight routes
    • Travel inspiration
    • Midnight sun
    • Stopover

Download the app

Download SAS' application from App StoreDownload SAS' application from Google Play
SAS logo
  • Term of Use
  • Conditions of Carriage
  • Cookies
  • Manage my data
  • Accessibility statement

© 2025 Scandinavian Airlines System Denmark-Norway-Sweden, org.nr 902001-7720, 195 87 Stockholm

SkyTeam alliance member

Payment Alternatives
  • Travel info
  • Onboard
  • Entertainment

Welcome to our travel info center

Here’s where you can find information about your trip by topic or where you are on your journey.

Select main category

  • Before travel
  • Day of travel
  • After your trip
  • All info

All information

  • Check-in & boarding
  • Onboard
  • Our ticket types
  • Flight information
  • Baggage
  • Travel with pets
  • Travel with children
  • Manage your booking
  • Assistance while traveling
  • At the airport

Onboard

  • Food & drinks
  • Seating on board
  • Entertainment
  • Travel classes
  • Wifi

Entertainment

We offer a large variety of popular movies and series which you can watch for free on all our flights to and from Asia and North America.

On flights to and from Asia and North America

You’ll never be bored when you travel with us. On flights to and from Asia and North America, sit back and enjoy a wide selection of films, series, games, music and podcasts on your own personal touch screen, including fun entertainment for kids. You can use your own headphones (for one-pin outlets) or use ours.

Let us know what you think!

Contact SAS Customer Service

For checking, changing or canceling a booking, or to add travel extras, the fastest option is to log in to My trips

Chat with us

Medium wait time. Our chatbot Ture can help you with the most common issues 24/7. And if Ture can't help, you can live chat with an agent.

Give us a call

Longest wait time. Get in touch by calling SAS Customer Service or our designated EuroBonus Gold/Diamond hotline.